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SevaKendra AI

Document-grounded support AI for product, service, and operations teams

Secure Document-Grounded Support Workflow

Launch A Customer-Facing Support Assistant From The Documents Your Team Already Trusts.

SevaKendra AI turns manuals, policies, setup guides, and warranty PDFs into a hosted public assistant with tenant-scoped answers, citation-backed responses, and an operator dashboard built for controlled launch.

1 workspace per client with tenant-scoped retrieval
20 PDFs per workspace in the current production workflow
Source-linked answers on a hosted public support page
What Operators Control
Launch on the existing Vercel domain with a workflow designed for practical support operations.
1

Workspace creation, branding, and public slug setup

2

Controlled PDF upload with document status visibility

3

Grounded public answers with source citations

4

Clerk authentication for internal operator access

The live workflow supports text-based PDFs today. Scanned-image PDFs still need OCR before they should be treated as production content.
Grounded Answers Leadership Can Defend
Every response is generated from one workspace, cites the supporting document, and avoids blending content across clients.
A Launch Workflow Teams Can Operate
Provision a workspace, upload approved PDFs, review readiness, and publish a hosted support experience from one dashboard.
Hosted Support Without A Custom Bot Stack
Ship a public help page without building your own retrieval layer, auth flow, storage pipeline, or model orchestration stack.
Launch Sequence

Move From Approved Documents To A Public Support Experience In 4 Steps.

The product is structured for small operations teams that need a reliable launch path, not an experimental prompt playground.

01

Set Up The Workspace

Create the workspace, assign ownership, and define the public slug customers will use.

02

Upload Approved Documents

Bring in manuals, installation guides, policies, warranty PDFs, and other controlled support content.

03

Index For Retrieval

The platform stores the document, creates chunks, and prepares grounded context for future answers.

04

Publish The Public Assistant

Share a hosted support page that responds from the uploaded material instead of free-form web guesses.

Why Teams Choose This Model
The public support experience is designed around tenant isolation, operator-owned source material, and practical rollout control.

Workspace Governance

Keep ownership, branding, document uploads, and launch status inside one operator-facing dashboard.

Answer Traceability

Support teams can inspect citations and verify that the assistant stayed inside approved source material.

Operational Readiness

Operators can review documents, conversation activity, and public readiness before sending customers to the hosted page.

FAQ

Questions Teams Ask Before They Launch.

The current product is ready for public beta usage on https://skai.bitregex.com, with a production-grade auth flow for internal operators and a hosted public assistant per workspace.

What documents work best in the live workflow?
The current production path is optimized for text-based PDFs such as manuals, setup guides, policies, warranties, and product reference documents.
Does the assistant answer from one client’s documents only?
Yes. Retrieval is scoped per workspace so one client’s uploaded content is not mixed into another client’s answers.
Can teams launch without embedding a website widget first?
Yes. Each active workspace can publish a hosted support page on the current Vercel deployment while deeper site integrations are planned later.
Public Beta

Publish Support Answers From Approved Documents, Not Guesswork.

Use the current Vercel deployment, onboard a workspace, upload the first document set, and open a public support page with grounded answers and clear operator ownership.